New Orleans Fire Damage Restoration and Mitigation Services

3/3/2023 (Permalink)

Fire damage can encompass both soot and lingering odors. Make sure to contact SERVPRO in New Orleans for remediation services.

Fire Damage in New Orleans Properties is Addressed with Several Approaches

Because of how urgent the situation becomes when fire loss incidents occur and impact your home or business, it is essential to have experienced professionals capable of providing each of the necessary steps to return the structure to preloss condition. Ultimately, the fire restoration process can consist of four main stages. These include:

• Emergency Services – the earliest stage where actions are taken to protect the property from harm and occupants from unsafe conditions.
• Mitigation – a subsequent stage where early actions are taken to slow the progression of loss effects with measures such as content relocation and air quality improvement.
• Restoration/Cleaning – an involved stage of recovery where focused efforts are pointed at surface damage like soot deposits and smoke residues.
• Repairs and Reconstruction – this is among the final stages of recovery, and one where we replace any missing building materials and repair damages caused to utilities and the structure.

Fire damage in New Orleans properties can be a formidable presence, especially if there was a delay in contacting restoration services to help. As a preferred vendor for insurance work in the region, we are a trusted name to complete needed damage documentation and evidence, detailed estimations, and any other pertinent information to get damage claims approved rapidly.

What Are Emergency Services?

Emergency services describe the combination of early steps to mitigate damage before even the job scoping phase. This initial effort prioritizes specific actions to protect the property and its contents from further irreparable harm. This typically utilizes our contractor license to complete controlled demolition in compromised areas and temporary construction solutions for exposed vulnerabilities of your property.

Mitigation of Fire Damage Losses

Unlike emergency services, mitigation happens after claims work has already begun and the scope of the restoration process has been detailed. In these actions, SERVPRO professionals prioritize eliminating additional threats that impact the responding technicians, house occupants, or other third parties involved in getting life back to normal after a disaster. Mitigation can include:

• Water Removal
• Content Relocation
• Air Quality Improvement

Cleaning Up After Fire Damage

The most severe obstacle to a property’s preloss condition is often the widespread soot damage in the structure. Smoke remediation is a complicated portion of fire recovery and restoration, involving specific practices and effective cleaning products from our supply. Some of the usual restorative actions we take include:

• Soot Removal – Soot and smoke removal are vital, requiring solvents, detergents, abrasive cleaning, and more approaches to managing threats.
• Carpet Cleaning – Carpets can be heavily damaged by residues, smoke, and soot particles. We have bonnet cleaning and other equipment for hot water extraction that restores the vibrancy of this flooring while removing set-in soils.
• Odor Removal – Malodors are an offensive byproduct of combustion and one that can infiltrate porous surfaces and contents. We have efficient deodorization products and equipment to help.

Does SERVPRO Complete Repairs?

Fires often require some repair or reconstruction, and with our contractor license, we can complete these build-back services as necessary. With hundreds of thousands living in New Orleans alone, it is vital to seamlessly transition to the next phase of post-fire damage recovery to return your home to preloss condition as quickly as possible. We seamlessly transition to the reconstruction phase after restoration.

When contending with fire damage in New Orleans homes and businesses, we are a trusted vendor for insurance work and a knowledgeable contractor to help get your property back to its original state before the disaster. Give our SERVPRO of The New Orleans Westbank team a call to help when you need it at (504) 348-7526.

Restoring New Orleans Water Damage Rapidly

3/3/2023 (Permalink)

We have powerful drying and extraction equipment to restore water damage in your New Orleans home. Call us today!

SERVPRO Has Several Fast Water Damage Solutions for New Orleans Homes

Representing a city of nearly 400,000 and its sprawling general region, disasters like plumbing leaks, burst pipes, and appliance failures happen every day. Restoring properties to preloss conditions is a product of several mitigating and recovery steps to clean, dry, and repair the residence. We are ready to help in this venture 24/7 to ensure that emergency services are started as soon as possible.

Faster To Any Size Disaster

New Orleans water damage appears in many forms, from broken plumbing to flooding, so restoration professionals responding need to be prepared for anything. IICRC–Certified Water Restoration Technicians (WRT) make up the bulk of our restoration roster, ensuring that there are always professionals ready and able to respond whenever disasters strike. True to our slogan, We're Faster To Any Size Disaster. We keep vehicles in our fleet continually stocked for water mitigation with:

• Extractors
• Air Movers
• Heaters
• Cleaning Products
• Vacuums
• Deodorizers

Emergency Services

Emergency services describe the series of actions taken even before much of the mitigation for the property begins. The fast arrival of our SERVPRO team with our contractor license allows us to make the work area safer for the WRT-Certified technicians arriving to mitigate loss. Emergency services can include:

• Content Relocation
• Controlled Demolition
• Utility Repairs
• Extraction

Tools of Effective Water Removal

Water mitigation typically hinges most directly on the actions taken to remove standing water on the property's floors. Depending on the severity of the pooling and the impact on nearby materials and contents, several extraction devices are necessary to complete this mitigation phase, including:

• Pumps

Truck-mount extractors, trash pumps, and electric submersible pumps are powerful and consistent extraction choices for substantial pooling concerns. Many of the units in our supply can discharge hundreds of gallons of water per minute, allowing us to manage excessive standing water threats in a structure quickly.

• Vacuums

Wet vacuums are among the most versatile pieces of water damage restoration equipment in our inventory. These are lightweight, portable, and can be used with several attachments and extensions for specific purposes. Vacuums are used when standing water is shallower than a couple of inches or the work area is challenging to access.

• Specialty Tools

While the bulk of this workload is managed by combining vacuums and pumps from our supply, specific devices and machines help in particular extraction cases. Carpet wands, for example, are a powerful extraction machine for fibers of the carpet and the respective padding underneath.

Thorough Drying Solutions

It is crucial to provide efficient drying with any restoration project involving water damage. Thorough production of this recovery phase is a priority, as missing moisture pockets or mismanaging water exposure can result in more significant secondary effects like structural degradation or microbial development. This process rests on the placement and number of air movers deployed throughout the damaged area. Placed several feet apart, axial and centrifugal styles of air mover force airflow against damp surfaces for effective drying.

Will Your Home Need Build-Back Services?

Water damage repairs are a common need for many homes and businesses. Understanding the structural impact of moisture and standing water on your residence can show where these build-back services and reconstruction steps are necessary. Often, water impacts building elements where pooling moisture can remain for greater lengths of time, such as:

• Around Plumbing
• Wall Systems
• Ceiling Assemblies
• Flooring

Our professionals can mobilize fast with effective water removal, drying, and cleanup tools when addressing water damage in New Orleans homes. Trust our SERVPRO of The New Orleans Westbank team when your property suffers a loss to make it "Like it never even happened." Call now at (504) 348-7526.

When New Orleans Mold Damage Should Be Removed

3/3/2023 (Permalink)

SERVPRO will get to the root of the mold problem in your New Orleans home and work to eliminate and prevent further growth. Call us today!

SERVPRO Helps with Efficient Remediation of Mold Damage in New Orleans

Environmental moisture is something property owners in New Orleans have learned to manage and contend with, including installing dehumidifiers in susceptible properties. When mold results from moist conditions, it is imperative to get professional assistance to begin remediation and cleanup before the situation gets worse.

Flooding and Mold Damage

New Orleans mold damage is more common than many property owners in the parish might think. While flooding is a typical threat to the region and its houses, these are not the only contributing conditions that can facilitate mold growth. Colonies can be supported by persistent moisture in a residence from high humidity, unresolved water damage, flooding, and dozens of other causes.

Where is Mold Colonizing?

It might not necessarily be easy to find mold in your home, even if it is likely that some degree of damage exists. Physical signs can point to active colonization, which can help you narrow the organism's location and get the appropriate restoration professionals moving to help. Symptoms of colonization include:

• Spotting
• Malodors
• Moist Areas

Utilizing Surface Treatment Solutions

The first type of remediation possible for homes and businesses with mold damage is surface treatments with antimicrobial products. There are several types of sporicidal and biocide chemicals in our supply. Applying these products can eliminate these surface spores when mold has not penetrated beyond the surface. These chemicals also serve as an inhibitor on building materials yet to be impacted by mold colonies.

Abrasive Cleaning

The next potential remediation solution from surface cleaning is more aggressive and abrasive, introducing stronger chemicals and mechanical action or high-pressure delivery systems to destroy surface mold. Beyond antimicrobial products, additional remediation methods include:

• Sanding
• Soda/Media Blasting
• Material Removal

How Threatening Are Airborne Odors?

Malodors can be a significant threat to the property and its occupants after damage incidents. This is a substantial obstacle to restoring comfortable living conditions, so the need for cleaning and deodorization by AMRT-Certified technicians is apparent. Odors themselves are rarely physically threatening the house's occupants, but removing the offensive odor is necessary to return to pre-mold conditions. We have multiple deodorizing products and equipment to help.

What Are the Objectives for Mold Damage Repairs?

Repairs are often necessary after damage to your home from mold organisms, so having a qualified team with a contractor license can significantly benefit these actions to be completed quickly and correctly. Some of the common needs include:

• Replacing discarded materials

Controlled demolition can often be a necessary remediation approach, but that must be remedied later by replacing discarded building materials and contents.

• Repairing damaged plumbing

Plumbing systems are often a considerable contributor to mold growth and development conditions. Leaks and ruptures produce damp and moist environments that impact multiple organic materials surrounding it. We can repair this utility to restore water service and prevent hazardous moisture.

• Preventing recurrences

Another one of the contributing advantages of a contractor license is performing the necessary work to prevent mold recurrences. Our team can take the required steps to avoid future humid or wet conditions, replacing structural vulnerabilities to replacing portions of compromised plumbing.

Mold damage in New Orleans homes can be a threatening situation for the property and its occupants without swift action. With AMRT-Certified technicians of our SERVPRO of The New Orleans Westbank team ready to mobilize quickly, we can be there fast to help when mold gets discovered. Give us a call now at (504) 248-7526.

Fire Restoration Services is Key to Fire Damage Cleanup in New Orleans

3/2/2023 (Permalink)

Fire damage restoration involves understanding what materials burned and which chemicals may have been used when extinguishing the fire.

New Orleans Residents Can Count on SERVPRO for Fire Remediation 

When a fire happens in your home, deciding where to place your attention is complicated. You may find it difficult to prioritize as you survey your personal property, the state of your home, and the interruption to your family life. Rather than guessing what should be done first, contact a professional team to guide you through the proper steps to return your home to pre-fire conditions.

Fire restoration services for your New Orleans property are a phone call away, day or night. Our SERVPRO team of experts is available around the clock, seven days a week, to help handle your emergency. Even when the damage appears to be concentrated in one area of our home, our team has the technology and expertise to help confirm whether this is the case. Most importantly, we have the equipment and techniques to handle surface cleanup, water removal, and deodorization.

Not all fires are the same, and their residue differs greatly. Fire damage restoration involves understanding what materials burned (plastic, wood, fabric) and which chemicals may have been used when extinguishing the fire. Our IICRC-certified technicians evaluate all variables and develop a plan tailored to your needs. Among the factors we consider to determine the next steps we include:

• Nature of what burnt- synthetic vs. organic 
• The temperature of the fire- higher temperatures tend to leave a fine dust-like residue, whereas smoldering fires often result in a thick and sticky aftermath. 
• Path of the fire- if your ventilation system was affected or traveled from room to room, our staff follows the fire’s path to assess the damage left in its wake.

SERVPRO of The New Orleans Westbank is ready to help when you call (504) 348-7526. Our extensive experience allows us to leave your home “Like it never even happened.”

Find The Best Way to Handle Mold Remediation in New Orleans

2/3/2023 (Permalink)

Don't let mold take control of your property. Call SERVPRO today!

Let SERVPRO Take Care of the Mold in Your New Orleans Home

Even in the driest of places, mold can become an issue. In New Orleans, many factors can contribute to mold growth in your home, whether you live in a newly built unit or your house has been around for decades. Unfortunately, mold spores travel silently and can cover walls, furniture, and personal belongings before you even realize a problem. Regardless of how widespread the issue is or how long mold colonies have occupied your home, you must call a specialized crew as soon as you detect it.

In New Orleans, call SERVPRO for mold remediation services. Our team of experts, certified by the Institute of Inspection, Cleaning, and Restoration (IICRC), has the answers you need to get the mold under control. Not only do we have the knowledge base and equipment to handle mold removal jobs of all sizes, but we also do the job while minimizing the negative impact on your household routines. Our approach seeks to clean the affected areas and detract future growth as much as possible.

As our SERVPRO staff arrives, we examine every corner and treat it. As needed, we establish physical barriers within the home to avoid cross-contamination. This may include limiting ventilation through your HVAC system and using plastic sheeting to isolate specific areas. Simultaneously, we apply ourselves and work on the following-

• Removing mold from the air with the help of HEPA filters and creating negative pressure chambers

• Cleaning the air with air scrubbers and ozone generators that help neutralize mold presence

• Applying anti-mycotic solutions to delay further aggressive growth

Mold can become a huge problem when left unattended. If you call SERVPRO of The New Orleans Westbank at (504) 348-7526 when you find the first sign of mold, you will find yourself in a home that feels “Like it never even happened.”

Home Water Damage Repair in New Orleans

1/2/2023 (Permalink)

Moisture seeping in through a bad window seal can cause water damage to New Orleans area houses and businesses. Call SERVPRO for water repairs.

Tackling Water Damage Issues in New Orleans with SERVPRO

Plumbing issues are common in most homes and may lead to moisture damage if left untouched for too long. Some may be minor, causing minimal damage, while others can lead to extensive destruction costing homeowners thousands of dollars in water damage repairs. Such faulty plumbing issues commonly originate in the bathroom, where most water-related activities occur.

The path to water damage repairs in New Orleans homes can be complex. In most cases, homeowners have to involve professionals. Professionals have the tools and skills to correct leaks and dry areas properly. They also help acquire any permit necessary for the repair process. SERVPRO crews use different equipment, such as dry/wet vacs and submersible pumps, which can extract thousands of gallons of water. Our crews also quickly set up equipment, such as air movers and dehumidifiers, to facilitate drying, thus preventing further property damage.

Factors that influence repairs

• The size of the affected area
• The location
• Duration of exposure
• The volume of water

Moisture damage repairs take more or less time depending on the size of your home, particularly the affected areas, how long the damage has been left unchecked, and what materials are involved. For example, a leak in an exterior wall could heavily soak the insulation before reaching the drywall when you notice the problem.

Once SERVPRO handles standing water and sets up drying equipment, we can begin the repair process. Water can ruin some items permanently; therefore, we remove unsalvageable items and dispose of them safely.

Repair may include areas such as

• Floor
• Wall
• Ceiling
• Carpet

Repairing drywall moisture damage

You can detect drywall moisture damage through visual inspection or a moisture meter. Signs include peeling paint, bulging walls, and stains. SERVPRO crews remove damaged portions of drywall and dry the area using dehumidifiers and air-moving equipment. Before replacing, we disinfect the area to prevent mold growth.

SERVPRO of The New Orleans Westbank responds quickly to begin water damage repair before loss accrues. Call us at (504) 348-7526. We’re Faster To Any Size Disaster.

Challenges of Water Damage Restoration in New Orleans

12/2/2022 (Permalink)

SERVPRO rescues furniture from a New Orleans shop after a water leak "Like it never even happened."

SERVPRO Is a Reliable Water Repair Service in New Orleans

Water can find a way inside your business premises in different ways, whether it is a pipe that bursts, a sprinkler system that fails, or a roof gap letting in water. The volumes vary depending on the source, and so is the impact on the premises – you might only endure some inconvenience, such as soiling and limited access. The moisture might also cause wood to swell and warp or drywall to crumble, thus necessitating significant water damage restoration.

Several factors determine the impact of moisture on your property, so water damage restoration in New Orleans properties varies. An incident that would have just caused inconveniences might end up inducing long-term or permanent damage to structural areas when they rot or the valuables you have within the facility. When SERVPRO intervenes, we aim to optimize all the factors that improve the outcome.

Factors Impacting Water Restoration

• Response time
• Restoration approaches
• Repair equipment

Taking action as soon as you discover an intrusion is a helpful way to limit severe deterioration. Many factors, including the fear of stopping operations or inconveniencing clients, can prevent you from responding properly. Since stopping the water source only offers temporary relief, SERVPRO schedules a full restoration at the earliest opportunity. We can set up containment barriers that serve as temporary walls and set warning signs around the property to minimize inconveniences to the others on the property as we work.

Helpful Restoration Techniques

Moisture soaks soils and causes physical changes in materials. You need more than one approach to fix all these problems. Even a single task, like soiling, may require several cleaning approaches before being fully executed. Our SERVPRO crews have sufficient resources, like skills and tools, to handle any restoration task. Our teams include Structural Drying Technicians, Microbial Remediation Technicians, and Odor Control Technicians.

Essential Repair Equipment

• Moisture sensors and meters
• Thermal imaging cameras
• Water extractors
• Dehumidifiers and air movers

SERVPRO of The New Orleans Westbank takes appropriate action to facilitate water damage restoration reinstating your business operations "Like it never even happened." Call us at (504) 348-7526.

How New Orleans Attics Take in Flood Damage

11/3/2022 (Permalink)

Our SERVPRO of The New Orleans Westbank rapid response team is available 24/7!

Overcoming Attic Flood Damage in New Orleans

Our SERVPRO professionals can help after flooding in your home in several areas. We have advanced equipment and powerful tools to eliminate trapped water and begin recovering the impact of this water on the structure. We work quickly in zones like the attic to improve conditions with: 

• Drying
• Bulk Material Removal
• Cleanup
• Repairs

The Roof Damage Your Home Experiences

When first addressing attic flood damage in New Orleans, you must consider the impact on the roof that allowed this water penetration. There is no mistaking the severe weather the area has experienced over the years, with natural flooding from hurricanes and tropical storms. Still, these systems' fierce winds and brutal conditions can also create vulnerabilities on your roof that allow runoff to penetrate the attic space.

How Insulation Becomes Damaged

Insulation materials are an important staple of your roof's construction, but they are easily overwhelmed by penetrating water. Not only do these become weighted down by saturation concerns, but it is also a challenge to dry them when they begin to deteriorate, as can happen with the roll-out insulation strips common in older homes. Spray-on insulation might provide more consistent coverage, but it cannot be preserved if destroyed by contaminated water or when mold growth begins.

Rebuilding the Attic Space 

Reconstruction is also an important part of post-flooding recovery for your property. You cannot allow the continued water penetration into this space above the main living areas of your home, and SERVPRO must reinstall any removed materials from the restoration process. Our general contractor license becomes valuable in allowing our professionals to complete needed to build back services and finalize the restoration "Like it never even happened."

Flood damage to your New Orleans attic space should be handled as soon as possible. Give SERVPRO of The New Orleans Westbank team a call to immediately begin this effort at (504) 348-7526. 

Fire Damage Restoration in New Orleans Homes Assisted by SERVPRO

9/4/2022 (Permalink)

If fire damage affects your home, it needs to be dealt with professionally. Our SERVPRO technicians will make it “Like it never even happened.”

New Orleans Fire Damage Is More than What Meets the Eyes

Fire causes smoke damage or scorches surfaces, but in the worst-case scenario, it can result in structural instability and roof or wall collapse. A small fire can damage your New Orleans home much more than you can imagine. Even when no rebuilding is required, there is probably extensive smoke damage to fix in the interior. Also, you must clean structural components and home contents to remove the grime without damaging the materials.

When undertaking a fire damage restoration project in New Orleans homes, it is important to have the utility supplies assessed. These include gas, water, and electricity. It is critical not to attempt to reconnect or repair them yourself due to the associated risk. SERVPRO technicians can assess the damage extent and determine whether you need specialized contractors to facilitate repairs. This makes your property safe and enables repairs to be made.

Essential steps for effective restoration

• Cleaning soot from surfaces and contents
• Removing smoke odor from HVAC system and attics
• Removing debris

As the smoke travels through the ventilation system in a home, it deposits soot. Soot is a powdery slick substance that sticks on and discolors fabrics and surfaces, leaving behind a nasty smell. If not removed quickly, its acidic properties can further damage materials or affect indoor air quality.

How to remove smoke odor

Smoke odor removal requires more than just airing the house. SERVPRO crews remove burned items determining what is salvageable and what should be discarded. Our teams remove draperies and clothing for cleaning since fabrics soak up smoke like a sponge. We wash or dry clean according to the directions on the label for clothing, blankets, drapes, pillows, linens, furniture covers, area rugs, and anything else made of woven material.

Equipment that facilitates odor removal

• Ozone generators
• Photocatalytic Oxidizer
• Air filtration devices

Teams from SERVPRO of The New Orleans Westbank facilitate fire damage restoration by assessing the damage and cleaning the building and its contents. You can reach us at (504) 348-7526. We're Are Faster To Any Size Disaster.

After A Disaster In Your New Orleans Home, You Need To Call The Professionals At SERVPRO!

8/7/2022 (Permalink)

Finding mold in patches throughout your home can be nerve wracking. Call our team to assess the extent of the infestation and start the remediation.

How SERVPRO Helps New Orleans Homeowners Bounce Back From Disaster Through Restoration Services

New Orleans homeowners know damage from fire, water, mold, and storms is a year-round threat. While there are appropriate measures property owners take to diminish the danger from fire and internal water loss issues such as pipe breaks and appliance failures, there is little that can be done to stop potential damage from hurricanes and flash flooding once the groundwater enters the home. None of those issues should be self-cleanup events; it is imperative to involve professional measures to ensure additional damages do not arise from foul odors or mold, requiring a further cost to mitigate.

The two most common rooms in New Orleans homes with water damage are the kitchen and bathroom. Anywhere there are supply lines, water pipes, or appliances that use water such as your washing machine or dishwasher, the potential to need water cleanup exists.

SERVPRO team members undergo extensive training to become certified as Water Restoration Technicians. This knowledge gives them the expertise to apply the correct equipment and techniques to lessen water loss for property owners. We spend extra time using our portable pumps, weighted extraction wands to remove as much excess moisture as possible from all affected areas, including within the walls and under floors. This action assists in lowering the drying time and the less time building materials and possessions spend exposed to water, the higher the chance for recovery through restoration.

Wet carpeting and rugs, in many cases, have restoration potential with the assistance of our Carpet Cleaning Technicians. We have equipment such as weighted extraction wands to push water out of carpet and padding and specialized drying techniques that save the cost of replacement through our restoration services.

Using our air movers, we dry wet areas quickly. Then follow up with a thorough hand cleaning using our professional-grade disinfectant and antimicrobial solutions to eliminate the stale odors water damage sometimes leaves behind.

When fire damage happens in a New Orleans property, there are different levels of challenges for our technicians to address depending on the kind of fire. Scorching fires tend to leave a dry powdery residue that is not difficult to clean up, but the tradeoff is there is often more damage due to the high temperatures of the fire. When substances with plastic and rubber compositions burn, the temperatures are lower, and they leave behind thick residues that smear easily and require careful washing to prevent other damage such as driving in the soot into surfaces from improper cleaning.

SERVPRO Fire & Smoke Damage Restoration Technicians know there are cases where the best outcome that can occur from a fire is to get the property ready for reconstruction after the completion of fire cleanup efforts. Our training includes controlled demolition techniques for safely cutting away charred building materials and leaving undamaged sheetrock and wood behind for mitigation and prep for rebuilding the structure.

Once fire debris removal occurs, and we have completed any drying and air quality improvements such as running air scrubbers to capture airborne soot particles, we move on to odor control. Smoke damage is equal parts unpleasant and unhealthy to reside with and should have professional fire damage cleanup. As hot air expands during a fire, it can drive soot into porous objects that no amount of surface cleaning helps, only specialized equipment eradicates these deeply rooted odors.

Our technicians have multiple options when it comes to fire odor removal in a home. We have gel pellets that overtake bad odors and robust applications such as hydroxyl generators that utilize the power of UV rays to destroy odor-causing particles at the molecular level.

Using the term mold removal in New Orleans homes is inaccurate. Mold occurs naturally, and full removal of all airborne spores is not possible. However, the conditions that cause the spores to germinate and turn into colonies require addressing, so the infestations do not reoccur in the future. Our technicians determine the cause and give the homeowner recommendations for repairs needed to halt situations such as inadequate ventilation trapping humid air or a slow leak feeding mold colonies.

In many cases, mold odor is the first clue there is a problem in a home. Our Applied Microbial Remediation Technicians can reduce the effects of mold in a home to near-zero through our proprietary methods. We use containment techniques to stop the spread of spores during remediation and then follow up with thorough cleaning using HEPA filtration. After the removal and cleaning of the colonies, we clean surfaces with our antimicrobial solutions and apply a sealer over areas when needed to ensure the spores do not set up home again.

Storm damage is something New Orleans homeowners know comes with living in this area of Louisiana. Statistics show hurricanes make landfall in this area every 2.8 years on average. With these massive storms come flooding, high winds, and property damage.

When homeowners call SERVPRO to mitigate flood damage in a home, we arrive as quickly as possible to remove water from the house. If the home has flooded from groundwater, we ask that the residents do not come into contact with the water as you do not know what is in it until the completion of water testing for contaminants and toxins. In flooding situations, there is nowhere for the water to drain off to when the storm drains are over capacity, and when permissible, we port away water to the sewer system during flood water removal.

We have a lot of different water extraction equipment to give homeowners the best chance for saving as much of their home and contents as possible through speedy flood cleanup. Some standard equipment we use:

•   Submersible pumps that work in deep water situations to perform water extraction quickly.
•   Portable pumps allow multiple technicians to remove water at once.
•   Truck-mounted units remove thousands of gallons of water from residential or commercial properties.
•   Rovers are ride-on machines that use the weight of the technician to push water out of carpeting and other areas for fast extraction.

We tarp over damaged roofing or windows as needed during mitigation from storm or wind damage. Carpeting and furnishings may have restoration potential depending on the type of water loss they have incurred. Groundwater carries a rating as a category three biohazard, and the restoration of saturated carpeting to sanitary conditions suitable for use in a home is not possible. Other types of storm damage to the carpet and upholstered furniture may have restoration potential on a case-by-case basis. After thoroughly drying, we clean and disinfect the property, so it has hygienic levels for habitation.

Why SERVPRO? Our technicians undergo intensive training and continue their education as the restoration services industry evolves with new technology and procedures. We work with both homeowners and adjusters to make the insurance claims process less stressful and provide our Contents Claims Inventory System to document the restoration process step by step with detailed reports and photographs.

The SERVPRO of The New Orleans Westbank emergency response team is available to assist you 24/7 with any needed restoration services caused by damage from fire, water, mold, or storm. Contact us at (504) 348-7526, and we will make your home disaster “Like it never even happened.”