Recent Why SERVPRO Posts

SERVPRO Franchise Training Program Graduates in Gallatin, Tennessee

10/24/2023 (Permalink)

two graduates of servpro training Our SERVPRO of The New Orleans West Bank Team just got stronger. Here to Help®

More Highly Trained SERVPRO Team Members

Part of the SERVPRO® advantage is the experience and training that the entire team takes part in. Recently, Madison Scott (in black) and Kimberly Nicholes (in blue) of The New Orleans Westbank completed extensive training that spanned three weeks.

The Franchise Training Program occurred at the SERVPRO Industries, LLC, headquarters in Gallatin, Tennessee. During this immersive training, franchise owners and employees train on every aspect of the business to help prepare them for serving local communities with trusted water, fire, and mold damage restoration.

With SERVPRO, you can count on results that make it “Like it never even happened.”

Reliable New Orleans Reconstruction Services in Demand

9/12/2023 (Permalink)

tech cleaning rebuilt drywall house Consider the extensive SERVPRO experience from water or fire damage cleanup to restoration and build back. We make your New Orleans home whole again.

Why SERVPRO® Is a New Orleans Damage Recovery Resource

Residents and visitors to New Orleans delight in the opportunities the city offers to experience a wide range of architectural styles. The city's neighborhood names evoke the centuries-spanning residential and commercial property treasures within Uptown, the Garden District, Marigny, Treme, the French Quarter, Algiers, and many more. Explore the city's stately mansions, cozy Creole cottages, multi-story American and Creole townhouses, iconic shotgun houses, and famous or eclectic cafes and shops on self-directed rambles. Take advantage of walking, segway, bike, bus, or boat tours operated day and night by dozens of local guides. However, you accomplish it, immersing yourself in the architectural wonders of the Crescent City presents adventures not to be missed.

The risk of significant damage to the city's beloved homes and businesses is high because of the age and relative fragility of properties in the best-known neighborhoods. This vulnerability is why SERVPRO New Orleans building reconstruction services commit to stepping in with interventions essential to retaining the ambiance of historic and unique NOLA properties. Whether severe weather, failing plumbing, leaky roofs, mold, or fire exposes sites to structural destruction, our Institute of Inspection, Cleaning and Restoration Certification (IICRC)-certified work crews are ready to:

  • Assess hazards and plan for restoration
  • Secure buildings from the elements, including tarping and boarding
  • Complete needed emergency services due to water, mold, or fire damage, including fluid and moisture removal, applied structural drying, microbial remediation, cleaning and sanitizing, and deodorization
  • Perform controlled demolition to help accomplish damage mitigation and remediation
  • Arrange for the repair, replacement, rehabilitation, and reconstruction of homes and businesses after the remediation

An excellent place to find recommendations for neighborhood tours and other activities in New Orleans is the NOLA Tourism Site. Various of the area's offerings are gathered here, with links to things to do and places to stay and dine. Trust in the commitment of property owners and SERVPRO to join together to keep these establishments in tip-top shape for your pleasure when exploring the city.

Damaged buildings in The Crescent City frequently need reconstruction services, which is why SERVPRO of The New Orleans Westbank rises to the challenge. Call (504) 348-7526 to learn about our disaster recovery wrap-around resources.

Handling Mold Restoration in New Orleans Homes

5/15/2023 (Permalink)

mold growth along wall SERVPRO's IICRC trained team is trained and available to remediate mold damage.

Minimizing Mold Remediation Problems in New Orleans with SERVPRO

Mold is a safety hazard since it destroys organic structural materials by gradually weakening them. Disturbing the colonies can release some into the air as debris increasing the chances of harmful contact with people. Hiring SERVPRO to manage mold restoration enhances your safety.

A well-managed mold restoration at your New Orleans home requires isolating contaminated areas from the rest of the property to keep any disturbed debris from spreading. Our IICRC trained SERVPRO crews also use negative air pressure machines to enhance mold debris capture, thus improving comfort and safety. However, you can also minimize the time you spend within your premises once mold-infested to reduce the chances of contact with the microbial agent. Spending time in a recreational park or attending a show is one of the best ways to leave the house.

New Orleans Recreation Parks

  • Lafitte Greenway is a 2.6-mile trail perfect for jogging, biking, or walking. It starts at the edge of the French Quarter to the Mid-city area, so you can enjoy stunning city views as you move along.
  • New Orleans City Park ranks as one of the largest urban parks in the country since it covers 1300 acres. You can enjoy numerous playgrounds, walking paths, botanical gardens, and an amusement park.
  • Audubon Park is famous for picnics, but you can also jog or play sports since a playground and tennis court exist. The oak trees in the park create a serene environment.
  • Louis Armstrong Park is a 31-acre cultural hub in the historic Tremé neighborhood that celebrates New Orleans' history and music. You can enjoy concerts, films or other events.

Apart from spending time in serene environments within the city, you can also choose to try different shows since New Orleans is known for its vibrant entertainment scene. A unique event like the Voodoo Music + Arts Experience allows you to sample diverse artist lineups, installations, and other attractions. You can also attend the world-renowned WrestleMania event, which attracts fans worldwide. The Mardi Gras is another world-famous event in the city featuring parades, costumes, and parties.

SERVPRO of The New Orleans Westbank has what you need for successful mold restoration. Call us at (504) 348-7526. 

When New Orleans Mold Damage Should Be Removed

4/5/2023 (Permalink)

SERVPRO employee setting up a containment barrier in a mold damaged room SERVPRO will get to the root of the mold problem in your New Orleans home and work to eliminate and prevent further growth. Call us today!

SERVPRO Helps with Efficient Remediation of Mold Damage in New Orleans

Environmental moisture is something property owners in New Orleans have learned to manage and contend with, including installing dehumidifiers in susceptible properties. When mold results from moist conditions, it is imperative to get professional assistance to begin remediation and cleanup before the situation gets worse.

Flooding and Mold Damage

New Orleans mold damage is more common than many property owners in the parish might think. While flooding is a typical threat to the region and its houses, these are not the only contributing conditions that can facilitate mold growth. Colonies can be supported by persistent moisture in a residence from high humidity, unresolved water damage, flooding, and dozens of other causes.

Where is Mold Colonizing?

It might not necessarily be easy to find mold in your home, even if it is likely that some degree of damage exists. Physical signs can point to active colonization, which can help you narrow the organism's location and get the appropriate restoration professionals moving to help. Symptoms of colonization include:

  • Spotting
  • Malodors
  • Moist Areas

Utilizing Surface Treatment Solutions

The first type of remediation possible for homes and businesses with mold damage is surface treatments with antimicrobial products. There are several types of sporicidal and biocide chemicals in our supply. Applying these products can eliminate these surface spores when mold has not penetrated beyond the surface. These chemicals also serve as an inhibitor on building materials yet to be impacted by mold colonies.

Abrasive Cleaning 

The next potential remediation solution from surface cleaning is more aggressive and abrasive, introducing stronger chemicals and mechanical action or high-pressure delivery systems to destroy surface mold. Beyond antimicrobial products, additional remediation methods include:

  • Sanding
  • Soda/Media Blasting
  • Material Removal

How Threatening Are Airborne Odors?

Malodors can be a significant threat to the property and its occupants after damage incidents. This is a substantial obstacle to restoring comfortable living conditions, so the need for cleaning and deodorization by AMRT-Certified technicians is apparent. Odors themselves are rarely physically threatening the house's occupants, but removing the offensive odor is necessary to return to pre-mold conditions. We have multiple deodorizing products and equipment to help.

What Are the Objectives for Mold Damage Repairs?

Repairs are often necessary after damage to your home from mold organisms, so having a qualified team with a contractor license can significantly benefit these actions to be completed quickly and correctly. Some of the common needs include:

  • Replacing discarded materials 

Controlled demolition can often be a necessary remediation approach, but that must be remedied later by replacing discarded building materials and contents.

  • Repairing damaged plumbing

Plumbing systems are often a considerable contributor to mold growth and development conditions. Leaks and ruptures produce damp and moist environments that impact multiple organic materials surrounding it. We can repair this utility to restore water service and prevent hazardous moisture.

  • Preventing recurrences 

Another one of the contributing advantages of a contractor license is performing the necessary work to prevent mold recurrences. Our team can take the required steps to avoid future humid or wet conditions, replacing structural vulnerabilities to replacing portions of compromised plumbing.

Mold damage in New Orleans homes can be a threatening situation for the property and its occupants without swift action. With AMRT-Certified technicians of our SERVPRO of The New Orleans Westbank team ready to mobilize quickly, we can be there fast to help when mold gets discovered. Give us a call now at (504) 248-7526.

Find The Best Way to Handle Mold Remediation in New Orleans

2/3/2023 (Permalink)

Mold on Wall Don't let mold take control of your property. Call SERVPRO today!

Let SERVPRO Take Care of the Mold in Your New Orleans Home

Even in the driest of places, mold can become an issue. In New Orleans, many factors can contribute to mold growth in your home, whether you live in a newly built unit or your house has been around for decades. Unfortunately, mold spores travel silently and can cover walls, furniture, and personal belongings before you even realize a problem. Regardless of how widespread the issue is or how long mold colonies have occupied your home, you must call a specialized crew as soon as you detect it.

In New Orleans, call SERVPRO for mold remediation services. Our team of experts, certified by the Institute of Inspection, Cleaning, and Restoration (IICRC), has the answers you need to get the mold under control. Not only do we have the knowledge base and equipment to handle mold removal jobs of all sizes, but we also do the job while minimizing the negative impact on your household routines. Our approach seeks to clean the affected areas and detract future growth as much as possible.

As our SERVPRO staff arrives, we examine every corner and treat it. As needed, we establish physical barriers within the home to avoid cross-contamination. This may include limiting ventilation through your HVAC system and using plastic sheeting to isolate specific areas. Simultaneously, we apply ourselves and work on the following-

  • Removing mold from the air with the help of HEPA filters and creating negative pressure chambers
  • Cleaning the air with air scrubbers and ozone generators that help neutralize mold presence
  • Applying anti-mycotic solutions to delay further aggressive growth

Mold can become a huge problem when left unattended. If you call SERVPRO of The New Orleans Westbank at (504) 348-7526 when you find the first sign of mold, you will find yourself in a home that feels “Like it never even happened.”

After A Disaster In Your New Orleans Home, You Need To Call The Professionals At SERVPRO!

8/7/2022 (Permalink)

a magnifying glass looking at the mold growing on a wall Finding mold in patches throughout your home can be nerve wracking. Call our team to assess the extent of the infestation and start the remediation.

How SERVPRO Helps New Orleans Homeowners Bounce Back From Disaster Through Restoration Services

New Orleans homeowners know damage from fire, water, mold, and storms is a year-round threat. While there are appropriate measures property owners take to diminish the danger from fire and internal water loss issues such as pipe breaks and appliance failures, there is little that can be done to stop potential damage from hurricanes and flash flooding once the groundwater enters the home. None of those issues should be self-cleanup events; it is imperative to involve professional measures to ensure additional damages do not arise from foul odors or mold, requiring a further cost to mitigate.

The two most common rooms in New Orleans homes with water damage are the kitchen and bathroom. Anywhere there are supply lines, water pipes, or appliances that use water such as your washing machine or dishwasher, the potential to need water cleanup exists.

SERVPRO team members undergo extensive training to become certified as Water Restoration Technicians. This knowledge gives them the expertise to apply the correct equipment and techniques to lessen water loss for property owners. We spend extra time using our portable pumps, weighted extraction wands to remove as much excess moisture as possible from all affected areas, including within the walls and under floors. This action assists in lowering the drying time and the less time building materials and possessions spend exposed to water, the higher the chance for recovery through restoration.

Wet carpeting and rugs, in many cases, have restoration potential with the assistance of our Carpet Cleaning Technicians. We have equipment such as weighted extraction wands to push water out of carpet and padding and specialized drying techniques that save the cost of replacement through our restoration services.

Using our air movers, we dry wet areas quickly. Then follow up with a thorough hand cleaning using our professional-grade disinfectant and antimicrobial solutions to eliminate the stale odors water damage sometimes leaves behind.

When fire damage happens in a New Orleans property, there are different levels of challenges for our technicians to address depending on the kind of fire. Scorching fires tend to leave a dry powdery residue that is not difficult to clean up, but the tradeoff is there is often more damage due to the high temperatures of the fire. When substances with plastic and rubber compositions burn, the temperatures are lower, and they leave behind thick residues that smear easily and require careful washing to prevent other damage such as driving in the soot into surfaces from improper cleaning.

SERVPRO Fire & Smoke Damage Restoration Technicians know there are cases where the best outcome that can occur from a fire is to get the property ready for reconstruction after the completion of fire cleanup efforts. Our training includes controlled demolition techniques for safely cutting away charred building materials and leaving undamaged sheetrock and wood behind for mitigation and prep for rebuilding the structure.

Once fire debris removal occurs, and we have completed any drying and air quality improvements such as running air scrubbers to capture airborne soot particles, we move on to odor control. Smoke damage is equal parts unpleasant and unhealthy to reside with and should have professional fire damage cleanup. As hot air expands during a fire, it can drive soot into porous objects that no amount of surface cleaning helps, only specialized equipment eradicates these deeply rooted odors.

Our technicians have multiple options when it comes to fire odor removal in a home. We have gel pellets that overtake bad odors and robust applications such as hydroxyl generators that utilize the power of UV rays to destroy odor-causing particles at the molecular level.

Using the term mold removal in New Orleans homes is inaccurate. Mold occurs naturally, and full removal of all airborne spores is not possible. However, the conditions that cause the spores to germinate and turn into colonies require addressing, so the infestations do not reoccur in the future. Our technicians determine the cause and give the homeowner recommendations for repairs needed to halt situations such as inadequate ventilation trapping humid air or a slow leak feeding mold colonies.

In many cases, mold odor is the first clue there is a problem in a home. Our Applied Microbial Remediation Technicians can reduce the effects of mold in a home to near-zero through our proprietary methods. We use containment techniques to stop the spread of spores during remediation and then follow up with thorough cleaning using HEPA filtration. After the removal and cleaning of the colonies, we clean surfaces with our antimicrobial solutions and apply a sealer over areas when needed to ensure the spores do not set up home again.

Storm damage is something New Orleans homeowners know comes with living in this area of Louisiana. Statistics show hurricanes make landfall in this area every 2.8 years on average. With these massive storms come flooding, high winds, and property damage.

When homeowners call SERVPRO to mitigate flood damage in a home, we arrive as quickly as possible to remove water from the house. If the home has flooded from groundwater, we ask that the residents do not come into contact with the water as you do not know what is in it until the completion of water testing for contaminants and toxins. In flooding situations, there is nowhere for the water to drain off to when the storm drains are over capacity, and when permissible, we port away water to the sewer system during flood water removal.

We have a lot of different water extraction equipment to give homeowners the best chance for saving as much of their home and contents as possible through speedy flood cleanup. Some standard equipment we use:

  •   Submersible pumps that work in deep water situations to perform water extraction quickly.
  •   Portable pumps allow multiple technicians to remove water at once.
  •   Truck-mounted units remove thousands of gallons of water from residential or commercial properties.
  •   Rovers are ride-on machines that use the weight of the technician to push water out of carpeting and other areas for fast extraction.

We tarp over damaged roofing or windows as needed during mitigation from storm or wind damage. Carpeting and furnishings may have restoration potential depending on the type of water loss they have incurred. Groundwater carries a rating as a category three biohazard, and the restoration of saturated carpeting to sanitary conditions suitable for use in a home is not possible. Other types of storm damage to the carpet and upholstered furniture may have restoration potential on a case-by-case basis. After thoroughly drying, we clean and disinfect the property, so it has hygienic levels for habitation.

Why SERVPRO? Our technicians undergo intensive training and continue their education as the restoration services industry evolves with new technology and procedures. We work with both homeowners and adjusters to make the insurance claims process less stressful and provide our Contents Claims Inventory System to document the restoration process step by step with detailed reports and photographs.

The SERVPRO of The New Orleans Westbank emergency response team is available to assist you 24/7 with any needed restoration services caused by damage from fire, water, mold, or storm. Contact us at (504) 348-7526, and we will make your home disaster “Like it never even happened.”

Always Call Expert Flood Damage Technicians in New Orleans

7/10/2022 (Permalink)

a broken copper pipe that is leaking water When a burst pipe causes flooding in your home, you need a company that is available to quickly be on the scene and help with remediation.

New Orleans Property Owners Rely on SERVPRO for Flood Damage Restoration

Water emergencies like flooding never wait until regular business hours to occur. Because flooding from storms or burst pipes can happen anytime, you need trusted professionals to handle your water removal services and drying. SERVPRO is a trusted name in the industry, and our locally owned and operated franchise features IICRC-certified water restoration technicians. We get there fast to limit the loss and bring your property back to pre-flood condition. “Like it never even happened.”

Why does 24-hour emergency response for flood damage matter in New Orleans? The longer that water sits and pools, the more hazardous it becomes. The timeline for the water damage is as follows:

  • Within minutes of flooding – Water moves through the home, saturating building materials, carpeting, furnishings, and personal belongings.
  • Within the first 24 hours – Musty odors may develop, drywall takes on water and breaks down, inks and dyes from particular contents can stain and spread, and wood furnishings may crack after swelling.
  • Within 48 hours to a week – Important building elements like studs, windows, and doorframes warp. Mildew and mold colonize. Paint can bubble and peel while flooring warps and swells. At this time, severe contamination is possible.
  • After a week – Structural integrity is highly questionable, mold has taken hold and the cost and time for restoration multiply. Replacing contaminated building materials or the need for total reconstruction is a real possibility.

We’re Faster to Any Size Disaster

We arrive quickly to begin the assessment so that specialized cleanup can begin. Our crew wears PPE, selects the best equipment for water removal services and drying, then makes sure all surfaces are thoroughly cleaned and disinfected. 

SERVPRO of The New Orleans Westbank is the team you need to call whenever you require help with flood damage. Reach us by dialing (504) 348-7526 or requesting help online at your earliest convenience.

How Can Homeowners Eliminate Mold From their Homes?

7/10/2022 (Permalink)

a corner of a room with mold covering the ceiling Quick action is required before the mold infestation spreads. Contact team SERVPRO right away to investigate the situation and remediate the damage.

Property Owners Can Hire SERVPRO Professionals to Deal With Mold Damage in their New Orleans Homes

Mold is difficult to remove and is a health hazard. Dealing with the mold damage in a timely manner is essential. If you notice a mold problem in your New Orleans property, hire SERVPRO restoration specialists to remove the mold and restore your home to its normal condition.

Our team of highly trained technicians has decades of experience and the right equipment and products to handle mold damage in your New Orleans residence effectively. We have gone through advanced training, which enables us to:

  • Utilize standard approved work practices and display professionalism
  • Use efficient containment techniques
  • Implement engineering controls
  • Take appropriate safety measures

When you contract SERVPRO restorers for your mold restoration needs, you are hiring quality, efficiency, and transparency at a pocket-friendly price.

Our mold damage restoration services

When we get to the affected property, we contain the area with mold using polythene paper to limit the spread of mold spores to unaffected areas. Since mold growth is caused by high moisture levels, we dry the affected area to avoid further mold growth. 

Mold spores can spread and settle on any surface, including your HVAC system. If the duct system is not cleaned properly, the mold spores can contaminate the air. We can use duct cleaning systems, which include a vacuum that pulls the contaminants and an effective filtering system to eliminate the mold. 

Do not let mold damage lead to costly damages. Contact SERVPRO of The New Orleans Westbank for effective mold remediation services at (504) 348-7526.

Who Do Residents Turn to After New Orleans Storm and Flooding?

1/21/2022 (Permalink)

Green Fleet SERVPRO parked New Orleans storm-damaged structures benefit from the might SERVPRO Green Fleet for rapid mitigation, We're Faster To Any Size Disaster

Local and Nationwide Resources--Why SERVPRO Leads New Orleans Flood Restorers

During storms and flooding in New Orleans, avoid being victimized twice by hiring the wrong water damage restoration firm. Itinerant disaster responders can try to take advantage of your fear and the chaos after an extreme weather event, popping by and offering the help they might not be able to deliver.

Why Is SERVPRO the Solid Choice for Flood Restoration in New Orleans?

Recovering from water damage like leaking roofs from storms and cleaning up after a sewer backup related to overwhelmed municipal sanitary systems is a process, not a task. The city and your neighborhood are in it for the long haul, why SERVPRO’s mortar and brick presence is critical for your home’s water and flood mitigation and remediation. We monitor the same forecasts as you do and are ready with local and ancillary crews of the Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained managers and technicians riding fully stocked service vehicles.

What Are My Chances for Prompt Water Removal and Drying as One Household Among Many Suffering Flooding?

Our company links to other water disaster resources across the country. We send crews and equipment to help during disasters elsewhere. That collaboration among many reliable restoration firms comes full circle, why SERVPRO can proclaim We’re Faster To Any Size Disaster here in New Orleans. As other SERVPROs respond, our ranks and equipment inventories swell, benefiting residents like you. We are a unit in the SERVPRO National Disaster Recovery Fleets strategically positioned throughout the country.

Will Lingering Problems Undercut Your Choice of Flooding Restoration Resources?

We work diligently to solve the issues in your storm and flood-damaged home. On occasion, additional problems arise, or previously managed challenges recur. Examples might include mold damage or persistent odors. Long after the opportunistic hard-sell salespeople with no ties to New Orleans have moved on, you can reach out to us for questions and additional strategies, why SERVPRO must be the obvious choice for flooding restoration here.

Be treated as a priority during storm-related flooding, why SERVPRO of The New Orleans Westbank has the community’s trust. Contact us at (504) 348-7526 24/7 for prompt assistance.

Who Offers Hardwood Water Damage Restoration in New Orleans?

1/10/2022 (Permalink)

red hardwood flooring, green walls Why CALL SERVPRO for water damaged hardwood flooring in your New Orleans residence? We offer IICRC certified technicians using advanced equipment

Why SERVPRO? Skills Plus Equipment Equal Water Damage Recovery in New Orleans

In New Orleans, water damage can threaten the integrity of various types of building materials, including hardwood floors. Seeking a way to restore flooring with a minimum of tear-out and other disruption is understandable, but strategies must be research-based and reliable to avoid more expense and chaos if the fix falls short.

Why Does SERVPRO Rely on Methods Developed by the IICRC?

Our technicians master coursework and hands-on training at the Institute of Inspection, Cleaning and Restoration Certification (IICRC) to ensure we follow international best practices. The IICRC approach to water damage restoration in New Orleans relies on psychrometry, the science of drying. Commitment to proven methods is why SERVPRO invests in IICRC training and an inventory of tools and equipment that support our skilled technicians’ efforts.

What Should I Expect from Professional Hardwood Water Removal?

Because moisture migrates, a hardwood floor recovery agenda includes emergency services addressing water damage to nearby walls, cabinets, or ceilings. Assessment of the overall water damage scenario precedes more focused interventions, which is why SERVPRO creates an interrelated plan for water extraction and applied structural drying. When concentrating on the floor, the following are tactics often used:

  • Extraction of as much liquid water as possible -- 1200 times more effective than drying interventions alone
  • Detection of absorbed and trapped water using mapping tools, infrared imaging, and moisture meters -- repeated to monitor progress during water damage remediation of the flooring
  • Use of negative air pressure (suction) systems to pull water from several layers of flooring materials -- floor mats connected to extractors via hoses attach to the hardwood surface, moving throughout the remediation to capture all detected moisture

Highly qualified workers and the best equipment are why SERVPRO of The New Orleans Westbank succeeds in restoring water-damaged hardwood floors, minimizing demolition and replacement. Call (504) 348-7526 to set up an assessment.

Is Mold Growth Avoidable For Residential Properties Close to Water?

12/17/2021 (Permalink)

SERVPRO logo Moisture problems cause mold issues. SERVPRO mold remediation specialists have the equipment for the situation at hand.

SERVPRO Mold Remediation Can Help New Orleans Residents Tackle Moisture Problems and Get Control Over Microbial Growth.

Oceans, gulfs, and lakes surround New Orleans, leading to moisture problems for some homeowners. The presence of moisture in a home can lead to the reproduction of mold spores, forming colonies in as little as 72 hours. The key to controlling the growth of mold spores is not to eliminate them but to correct the latent moisture problem. SERVPRO technicians employ various drying technologies and techniques in residential properties to help reduce a microbial growth issue.

What are Hidden Areas Checked for Mold?

The backside of wallpapers, drywall as well, and paneling can often have hidden mold growth in New Orleans. The underside of carpets or pads can support mold when there is a delamination issue or lack of a vapor barrier. Pipe chases as well as utility tunnels like crawlspaces where water can condensate and provide microbial growth conditions

Is it Easy to Access Hidden Mold Areas?

Many residents in need of mold remediation in New Orleans are unaware of the exact mold source. It is not uncommon for a musty odor to prompt a more extensive inspection of microbial activity. The issue with disturbing wallpaper or drywall to check for mold is that it can lead to mold spores becoming airborne and spreading. Our technicians focus strongly on containment before disturbing potential infestations. Containment could include deploying an air-filtration device or negative air pressure before remediation.

What Issues can Affect Standard Mold Remediation Strategies?

If an industrial hygienist identifies a harmful species of mold. When indications show a massive hidden mold network behind building assemblies. When the chances of mold becoming airborne are high.

Mold recovery can be a complicated procedure but helps to prevent damage to your home and contents. Contact SERVPRO of The New Orleans Westbank at (504) 348-7526.

Who Can I Call for Water Cleanup After a Dishwasher Overflow in New Orleans?

9/23/2021 (Permalink)

dishwasher leak Regardless whether it's faulty plumbing or an aging dishwasher, Team SERVPRO is ready to remediate water damage in your home.

Why SERVPRO for Water Cleanup in New Orleans Homes 

Dishwasher overflows can be both sudden and overwhelming for many New Orleans homeowners to tackle. All it takes is a cracked or loose gasket to pour water all over your kitchen floors. Without fast action, this moisture can affect kitchen tile grout, saturate subfloors, and potentially create a thriving environment for mold.

If a kitchen appliance failure leads to water cleanup for your New Orleans residence, SERVPRO technicians are a phone call away to come start extracting water, drying spaces, and removing odors at any time of the night or day, including holidays and weekends.

How Does SERVPRO Detect Water Damage?

SERVPRO’s moisture measurement tools are varied and sophisticated. Measuring water in and on surfaces is necessary for a variety of mitigation tasks, including:

  • Formulating a plan for structural drying.
  • Calculating placement of air movers and dehumidifiers.
  • Evaluating surfaces during structure and contents drying.
  • Inspecting surfaces after drying has finished ensures that drying goals have been achieved.

A scientific approach to cleanup during every step of the process is necessary for adhering to the Institute of Inspection Cleaning and Restoration Certification (IICRC) standards while minimizing potential property losses for homeowners.

How SERVPRO Restores Structures in Your Kitchen

Different surfaces require different treatments to ensure thorough water removal. Drywall and cabinetry may require small holes to facilitate drying inside cavities. Carpeting outside of your kitchen can undergo thorough extraction with rovers, rubber suction pads, or extraction wands.

Technicians can even address hard-to-reach areas like saturated subfloors and leaks behind your dishwasher or cabinetry with portable extraction modalities and EPA-registered antimicrobials. Kitchen tiles may require specialized grout cleaners to remove staining from water damage.

SERVPRO of The New Orleans Westbank provides mitigation services that are Faster to Any Size Disaster. You can call (504) 348-7526 to have a team at your home within hours.

New Orleans Residents Know that Acting Quickly After Flood Damage is Crucial

9/6/2021 (Permalink)

Flood waters by home Storms can bring floodwater and storm damage. The professionals at SERVPRO are always on call to handle your water damage restoration needs.

SERVPRO Provides Flood Damage Restoration Services to New Orleans Homeowners

Flood damage is not new to New Orleans, but it is always disruptive to its residents. Memories of terrible storms are enough to make all homeowners jump into action as soon as basement flooding cleanup and water removal services are in order. Rather than attempt a do-it-yourself solution, relying on a professionally trained team helps minimize the loss associated with stormwater in your home.

In New Orleans, the premier flood damage restoration team is SERVPRO, and it is ready to help as soon as you need us. Like you, we understand the perils of delaying water damage repairs, which is why we engage in the water damage remediation process as soon as you call us. Equipped with the latest equipment and technology in our industry, we arrive at your home ready to tackle jobs of all sizes. As you will discover, our team provides services beyond water extraction, including some of the following-

  • Documentation of the restoration process and any move-out services. As needed, we are happy to assist in the insurance claim process and coordination with other contractors needing to work in the home.
  • Specialty drying solutions for irreplaceable items such as pictures, electronics, and documents. Occasionally we take those off site for specialized services that can help preserve your most valuable possessions.
  • Drywall replacement, an inspection of ventilation ducts, and disinfecting of your home are part of our process. These steps add a layer of protection against the growth and spread of mold, which is not uncommon after flood damage.

People in New Orleans can count on SERVPRO of The New Orleans Westbank for help. Call us at (504) 348-7526 following any flooding event, and let us put our expertise to work for you. Our goal is to restore your home to pre-flooding conditions so life may go on as usual.

SERVPRO Wants To Remove Mold From Your New Orleans Home

8/19/2021 (Permalink)

Mold on wall SERVPRO will get to the root of your mold problem and work to eliminate and prevent further growth. Call us today for assistance.

Why SERVPRO for Mold Remediation in New Orleans

Mold occurs naturally as one of the aspects that help in the decomposition of organic matter. Despite this, mold development inside or outside your structure is not a good thing because it helps nature break down matter in the same way it can damage your structure. Once you notice signs of an infestation in your New Orleans property, you should begin the remediation process immediately. 

Early removal is the most effective step when doing mold remediation in New Orleans. However, this is easier said than done because mold develops in hidden areas such as crawlspaces, wall cavities, and attics. By the time you notice early signs, the infestation is already developed. We have certified Applied Microbial Remediation Technicians (AMRT) at SERVPRO who inspect your property to establish the extent of the infestation and come up with the correct response plan. We also check the amount of moisture saturation in the building to help combat future infestations. 

Mold Inspections, Remediations, and Removal

Cleaning mold debris is an essential step in the remediation process. Such debris is not only unsightly but might retain moisture sparking future growth. Cleaning is usually useful when the contamination is light or affects non-porous materials such as glass, metal, and plastics. In cases of extensive contamination affecting porous materials such as drywall, insulation, carpeting, and fabrics, removing the affected material is usually more effective. Our SERVPRO technicians rely on different resources to clean affected areas. We can HEPA vacuum the areas to remove loose debris or damp wipe with professional cleaning agents with antimicrobial properties. 

While removing mold residues and affected materials, spores and other loose debris are released into the air. Care is, therefore, necessary to avoid spreading this debris because it can cause problems in other unaffected parts of the property or complicate the cleanup process unnecessarily. Our SERVPRO technicians control this in different ways. For example, using plastic sheets, we create containment barriers and establish "clean rooms," which prevent debris from spreading. We can also establish negative air pressure in the affected area to eliminate residues from the air. 

Mold remediation is effective when done correctly. Call SERVPRO of The New Orleans Westbank at (504) 348-7526 to restore your property. We're Faster To Any Size Disaster.

Are Flooded Properties Unsafe for Homeowners?

3/17/2021 (Permalink)

a SERVPRO appliance working in a room Affected by flooding? Contact our experienced SERVPRO team for flood damage remediation services immediately after an event.

SERVPRO Can Make your Home Safe after Flooding in New Orleans

Floodwaters carry with them contaminants. These may include animal carcusses, human pathogens, herbicides, pesticides or viruses. It is recommended by state authorities to avoid contact with floodwaters unless you know that water is coming from a clean source- such as a burst water supply pipe. 

When dealing with flooding in New Orleans our team set up containment barriers in the property to protect you from potentially harmful toxins, to manage clean air supply and to prevent contaminated materials from spreading. 

Containment can vary from polyethylene sheeting to major scale decontamination rooms and application of negative air pressure. The type of containment is largely dependent on an expert assessment from a SERVPRO crew chief or industrial hygienist.

  • Source containment ensures that materials exposed to floodwaters do not contaminate other areas of the home.
  • Local containment uses PVC pipe to remove materials without exposing technician or home.
  • Full scale containment requires comprehensive quarantining of the affected area throughout service.

Floodwaters can expose your home to dangerous toxins. Contact SERVPRO of The New Orleans Westbank for flooding assistance at (504) 348-7526.

Is a Burst Pipe Dangerous?

3/7/2021 (Permalink)

SERVPRO appliances working in a water damaged room Excess water can wreak havoc on the structure and contents of your home. Contact our experienced SERVPRO team for water cleanup today.

Water Intrusion in any Form Can Cause Health Effects. SERVPRO Can Return your New Orleans Home to a Sanitary Condition

New Orleans is perhaps the most famous region along the Mississippi River that boasts a vibrant nightlife, live music, and eateries. The 390,144 residents are spread across several unique neighborhoods, with the most sought after being the French Quarter. The French Quarter of New Orleans is where historic live jazz music venues are at their highest concentrations, while the streets are lined with alfresco eateries, bars, and nightclubs. Alongside its heaving tourist economy, the New Orleans port is one of the central entrance points into and out of the gulf coast region. Annual festivals such as the Mardi Gras are recognized globally, with millions of tourists flocking throughout the year. 

The wealth of New Orleans throughout the eighteenth and nineteenth centuries was primarily attributed to the Antebellum period. Widespread segregation between African-Americans and caucasian-Americans was common, while much of the slave trade was trafficked through New Orleans Ports and Docks. Despite many African-Americans leaving southern cities like New Orleans during the early twentieth century and the second world war, the town was still a key battleground during the civil rights era. Today, much of the celebrated parts of New Orleans are its ethnic diversity and the corresponding cultural festivals and entertainments.

  • Bourbon Street runs through the heart of the French Quarter and continues for thirteen blocks. Close to the Mississippi River, the street is the main attraction for tourists to the area, with famous live music venues running from Canal Street to Esplanade Avenue.
  • The Mardi Gras is an important event for many late-night revelers in the US and across the world. In the five days leading up to the event, the population of New Orleans more than doubles. The vast street parade and party take place forty-seven days before Easter Sunday. 
  • Frenchmen Street and Jackson Square are two landmark sites within the much-vaunted French Quarter of New Orleans. Typically, the live venues here are less touristy than those found on Bourbon Street.

SERVPRO Can Cleanup Debris, Dirt, and Soiling in your New Orleans Home Following Water Intrusion

Exposure to water can loosen pre-existing dirt, dust, or grime in your home. The effect is a greywater contamination cleanup where technicians have to extract water and thoroughly clean and disinfect the area. Even in situations where water has intruded from a clean source, the development of microbes present in the water can cause deteriorating damage to your home and belongings. 

  • Water Restoration Technicians (WRT) can remove large or small bodies of water using industrial extraction equipment. 
  • Our range of cleaning products ensures that we can thoroughly clean and disinfect parts of the home to return them to a sanitary state. 
  • We apply antimicrobial chemicals to any affected areas to prevent the buildup of bacteria, viruses, or mold during and after service. 

Water intrusion can deteriorate quickly. Contact SERVPRO of The New Orleans West Bank for water cleanup at (504) 348-7526.

Experience the Paranormal in True New Orleans Fashion

11/11/2020 (Permalink)

An above gravesite. These tours really are a unique part of New Orleans history.

As a city rooted in superstitions, haunted tours add a historical twist on classic ghost stories rooted here in New Orleans.

The Haunted History Tours company has been serving up slices of the paranormal for eager tourists and locals alike day and night for years. You can learn about the legends and ghastly misfortunes of those unlucky enough to die in the French Quarter or take a guided tour through cemeteries loaded with towering mausoleums and stories to give you the shivers.

With a history of satisfied customers dating back more than 20 years, this iconic tour circuit has been mentioned and applauded on many media outlets such as A&E, SyFy Channel, the Travel Channel, and the History Channel. Visit the website to book your spot and find out where your preferred tour departs. Just be on the lookout for spirits.

Don’t let your home feel like the damp, dark crypts you might see throughout the historical tour. Our SERVPRO of The New Orleans Westbank team can help give you a clean, dry home whenever an issue arises. Call us today at (504) 348-7526. 

Has Flood Recovery Efforts Changed Since Hurricane Katrina Hit New Orleans?

11/3/2020 (Permalink)

A SERVPRO truck and trailer in front of a building. SERVPRO of The New Orleans Westbank was there back then, and they will be here for any other issues in the future.

After natural disasters like hurricanes, the vulnerabilities of the infrastructure for cities like New Orleans can get exposed. 

Flooding is not a new concept to those living in New Orleans and its surrounding areas. Because of the placement of many structures beneath sea level and in otherwise low-lying regions, severe weather events can continually threaten homes and businesses throughout the city. Even crawl space flooding can directly impact structures and must get resolved as soon as possible through the efforts of competent restoration professionals like our SERVPRO team. Standing water always has the potential to compromise the structural integrity of the building. It can also allow for more severe hazards like bacterial pathogens, viral microbes, and mold growth to spread.

The Initial Impact of Hurricane Katrina on New Orleans 

In what was known as the single worst engineering disaster since the tragedy of Chernobyl, the Federal levee system designed to protect New Orleans and its surrounding areas failed catastrophically on August 29th, 2005. In total, the Category 1 winds, along with the torrential rainfall, allowed for 23 breaches in the drainage canal. While flooding did not happen all at once, more than 80% of the city was compromised within two days.

Thousands upon thousands were displaced from their homes, and many died in unprecedented circumstances. It was fortunate that the city had developed successful evacuation protocols and measures before this terrible event, as an estimated 80-90 percent of the city's population were able to get away from the parish safely before the hurricane initially struck the area in late August. For those individuals that could not make it out, a large number took shelter in the Superdome that typically hosts our Saints on Sundays and Monday nights.

Building Back the City 

As you might expect, the release of tens of billions of gallons of floodwater can have a widespread and disastrous impact on everything the water touches. Thousands pledged their support and their resources to build back The Big Easy, knowing that with more than 200,000 homes suffering water damage, this was something that initially seemed insurmountable. Restoration companies like our SERVPRO team contributed time and effort to help damaged homes and businesses after the hurricane. Reconstruction efforts relied extensively on volunteer efforts and the ongoing financial support of government agencies, including:

  • The American Red Cross
  • Southern Baptist Convention
  • Habitat for Humanity
  • Catholic Charities
  • Build Now

To many, the city of New Orleans is still working to clean up the messes that Hurricane Katrina left in her wake. Restoring the original population before the disaster is the ultimate goal and remains a significant motivator in the placement and pace of new developments and remodeling efforts.  

Preserving Our Heritage and Traditions 

After Katrina, many residents worried that the feel and culture of New Orleans might be lost forever. Because the city dates back into the early 1700s, the influence of several cultures and a unique blend of Creole heritage was at stake. City officials knew that by shutting down annual festivals and events that were the community's trademarks, they risked a more significant economic fallout. Therefore, Mardi Gras and the Voodoo Experience were never shut down.

As a city, even in the throes of rebuilding and reconstruction after one of the country's worst natural disasters in our lifetime, managed to still provide a venue for the NBA All-Star Game in 2008, Super Bowl XLVII in 2012, and resumed seasons for our professional sports teams like New Orleans Saints and Pelicans as soon as facilities became usable again.

Why Is NOLA at Flood Risk? 

With much of the area sitting below sea level, even with a complex system of levees and drains, heavy rainfall attributes to the potential flooding scenarios that threaten the site in every season of the year. With a magnetism of The Big Easy for severe weather events, it does not take much for the conditions to get met to allow for flash flooding and naturally rising water conditions from the higher number of creeks, streams, and marshy areas in and around the city.

To this day, structural engineers continue to develop advanced strategies to protect the city better and prevent the next large-scale catastrophe like Katrina. However, little can be done to avoid the immediate effects of the storm itself on structures. Except for the French Quarter, the Garden District, and a handful of other prominent locations throughout the city, all lower-lying areas can experience flooding after steady rains. Our SERVPRO professionals are ready to help when these situations arise.  

Reliable Storm Removal Services When You Need It

With most of the city constructed in lower-lying elevations, residents from the West Bank to the downtown are susceptible to flooding scenarios like a need for storm removal in crawl spaces of New Orleans residences. Property owners have come to expect a fast and knowledgeable response from restoration professionals, and with our preparedness for emergencies, our SERVPRO team can meet this demand.

We prioritize mitigation efforts that your property needs after a flood, even in the crawlspace, as these situations can promote more hazardous conditions for the residence. There are multiple tools designed to remove any standing water that might exist. Eliminating this pooling can decrease moisture content that permits the growth and spread of microbial threats or weakens the structural integrity of joists, subflooring, and supports for the property. High-pressure pumps can be an ideal choice for extraction in crawl spaces and other areas with accessibility issues.

Crawlspace encapsulation is another possibility that many homeowners have considered after recurring flood concerns impact the property. Our general contractors work to install drainage and water removal equipment permanently. Also, we cover exposed surfaces with thick 12mm poly-sheeting as a protective barrier for any future water penetration into the area.

Flood recovery and storm removal services must happen quickly after emergencies, and our SERVPRO of The New Orleans Westbank team can show that We're Faster To Any Size Disaster. Give us a call today at (504) 348-7526.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in New Orleans, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of The New Orleans Westbank today at (504) 348-7526 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Seeking Experienced Restoration Technician

5/15/2020 (Permalink)

male employee holding a hose with a caption that says "Now Hiring for multiple positions" Now Hiring!

Job Description

SERVPRO is immediately hiring Experienced Water and Fire Restoration Technician / Remediation Technician.

We're seeking a restoration technician who is comfortable working hard in challenging situations, meeting new people, with excellent communication skills, and who is a serious multi-tasker. If you are self- motivated and have superb interpersonal skills, then you’ll thrive in this work environment.


Benefits for the Technician position include (but are not limited to):

  • Competitive compensation
  • Overtime after 40 hours/week
  • Bonus pay for on-call response
  • Unlimited resources to education of field
  • We will pay for your certifications & education

REQUIREMENTS of Water Remediation Technician:

Requirements for the Water Damage Technician position include:

  • Interior demolition experience
  • Organized persons with positive attitude;
  • Good communication skills with ability to work as a team;
  • Ability to follow detailed instructions, including adhering to safety requirements and the SERVPRO job process
  • Respectful of others, including co-workers and customers;
  • Dependable and on-time;
  • Driver's license and clean driving record;
  • Ability to lift heavy objects and in good physical health;
  • Willing to undergo random drug screening and a background check;
  • Availability on rotating schedule for on-call emergency response after hours and on weekends, with overtime and bonus pay ;
  • A sense of urgency to respond quickly to people who are in need of the services we offer.

Regardless of prior experience, all employees will undergo the proper training for safety and techniques used in the work in both residential and commercial settings, including:

  • Fire damage restoration, including cleaning walls, floors, furniture, and interior contents;
  • Water damage restoration, including pump outs, water extraction, dehumidification, and drying;
  • Mold remediation, including, demolition, cleaning

SERVPRO specializes in disaster cleanup. We are family owned and operated company. As the premier provider of these services we are seeking highly motivated water damage technicians to perform water/ fire damage mitigation & clean up, among many other services we offer. This is a full time position for hard working Water Damage Technicians who will be working with Crew Chiefs and fellow Water Damage Technicians to recover/ restore personal property.

Job Type: Full-time

Salary: Depending on Experience

Email Resume to

Why We Are The Best Choice In New Orleans After A Water Loss

2/17/2020 (Permalink)

Our tenting technique being used to port away moisture Our technicians set up a specialized drying method known as “tenting” where plastic is used to capture the moisture.

Returning your New Orleans Home to Sanitary Conditions after Water Damage

Water Damage New Orleans

Returning to your home after a holiday away to find water in the property can be a traumatic experience. Among the most severe restoration cases, we deal with are those with contaminated water. Contamination can occur even when the original supply of water into the property is a clean one, such as a split pipe. The reason contamination occurs is because all types of water contain microbes, which are living organisms that can degrade water quality commonly referred to as stagnation. A large body of clean water, contamination category one, can degrade into category two or three in as little as seventy-two hours without care and attention.

We recommend that homeowners enlist professional water damage restoration services here in New Orleans when dealing with contamination in water. A category two contamination site requires demolition and removal of many items in the home to return it to a sanitary condition. Flooring, for example, requires the removal of carpet pads as well as the temporary removal of carpets themselves for cleaning in category two water damage emergencies. In category three water emergencies, the carpet itself must be replaced by SERVPRO technicians.

Other smaller areas of your home may require controlled demolitions. SERVPRO technicians can remove baseboards as well as the trim surrounding doors and windows. We may also need to assess drywall, which might be possible to salvage in some category two cases. One advantage of removing drywall is that it allows our technicians to expose materials that may otherwise be hidden by stairs, flooring, or wall bases.

Exposing materials inside walls can often lead to restoration rather than replace. By removing the physical barrier from the wall, cavities can often be dried out using equipment such as air-movers or dehumidification. Sometimes exposure to natural air currents can be beneficial in dissipating unpleasant odors as well as thoroughly drying insulation or other materials that have become wet. These steps can be an essential part of mitigating against secondary harm, such as malodor and mold growth.

Water degradation can make your home an unsafe environment. To return it to a sanitary condition, contact SERVPRO of The New Orleans Westbank at (504) 348-7526.

See more about New Orleans.

How to Guide: Water Damage Remediation Essentials for Beginners in New Orleans

2/16/2020 (Permalink)

water leaking from a ceiling Responding quickly to water damage in your home can produce great results. Don't delay, contact SERVPRO right away.

Clear Understanding of Cleaning Agents That Helps Resolve Water Damage Incidents In New Orleans 

When water damage affects property, various challenges emerge, the main one being soiling of materials in the areas affected by the incident. The soiling can happen immediately the water spill occurs, or later as people interact with the wet areas, especially by walking around or moving items.

When cleaning areas affected by a water damage incident in New Orleans homes, the goal is to remove soils efficiently and fast, as well as to prevent immediate re-soiling. The use of detergents helps achieve these goals. However, detergents differ in many ways, so there is a need to choose the right one to get the desired results. Our SERVPRO technicians receive in-depth training on how soap and detergents work, so we are better placed to make choices to match the conditions at your loss site.

Regular soaps are made from a process that creates a reaction between animal fats, an alkali, and water, producing a hydrocarbon chain that dissolves other hydrocarbons such as grease and oil. However, some drawbacks can develop from a poorly managed cleaning process. For instance, if not rinsed properly, soap leaves a greasy residue that leads to faster re-soiling of cleaned areas. Our SERVPRO technicians spare no effort when rinsing areas cleaned with soap to minimize the chances of re-soiling.

When cleaning an area, factors such as the presence of mineral ions like magnesium or calcium in water can limit the effectiveness of the process. The ions combine with the cleaning agent forming scum, which stops the cleaning action. Our SERVPRO technicians overcome this challenge easily by using synthetic detergents, which have varied electrostatic states that limit the chances of scum formation. Alternatively, we also use water softeners, which limit the action of mineral ions in water, thus improving the cleaning process.

Cleaning is a crucial part of resolving water damage incidents. Call SERVPRO of The New Orleans Westbank at (504) 348-7526 to help. We're Faster To Any Size Disaster.

Click here to learn more about New Orleans.

Where Did the Water Leak in Your New Orleans Home Originate?

2/11/2020 (Permalink)

Flooring removed from water damaged bathroom A slow leaking pipe behind the wall caused water damage to this bathroom. We have the equipment to locate the source of the leak and dry your home.

New Orleans Property Needs Water Extraction from Mystery Source 

Water damage in a home is not always easy to pinpoint the origin point. The downside is that the situation continues to get worse until the source gets stopped.  

When a New Orleans home needed water extraction, the homeowner was unable to tell the SERVPRO techs where the water soaking the wall and carpet originated. The techs used their moisture detection equipment and determined the water came from a leaking shower pan in an upstairs bathroom that was running behind wallpaper and collecting in the carpet.  


The certified technicians have extensive training in diagnosing and rehabilitating properties and contents from all types of water damage using the teachings of The Institute of Inspection, Cleaning, and Restoration Certification (IICRC), widely considered the gold standard for the restoration industry.  

Two Floors of Damage

Because the water loss encompassed two floors. The technicians performed extraction above and below. The homeowner brought in a plumber to repair the shower pan, which required removal. With it lifted out, the technicians set up drying equipment to ensure the area dried before the reinstallation of a new pan.  

Controlled Demolition is Part of Restoration

The sheetrock behind the wallpapered wall downstairs required removal along with the insulation as it was too damaged for restoration. SERVPRO technicians carefully scoped the carpet to determine the scale of the water loss and cut away the water-damaged carpet and padding for disposal as they found mold under the padding.  

Cleaning and Mold Treatment

Once the areas dried, SERVPRO techs used their professional-quality cleaners to leave the affected surfaces sanitized. The application of an antimicrobial sealant around the shower pan area, the opened wall cavity, and where the techs removed the carpet inhibited the return and growth of mold colonies before the homeowner had the repairs made.  

SERVPRO of The New Orleans Westbank at (504) 348-7526 is available 24/7 to handle water extraction in your home. With their equipment and expertise, they restore your property to its preloss condition, "Like it never even happened." 

More about New Orleans.

Repairing Water Damage in a New Orleans Home

2/10/2020 (Permalink)

Leaking Pipe Our SERVPRO teams are always available. Call us any time for service at (504) 348-7526.

Thorough Water Damage Restoration in Your New Orleans Home Can Prevent Further Damage

As many homeowners are aware, water damage can strike anywhere at any time. All it takes is a single 1/8" pipe leak to pour hundreds of gallons of water a day into your home. Worse still, this damage can even affect water-resistant materials like fiberglass insulation by reducing their effectiveness through long-term moisture exposure.

If your New Orleans residence has suffered water damage, certified SERVPRO technicians are ready to come to your home and mitigate disaster at a moment's notice. This experienced team has handled everything from appliance failures and pipe leaks to storm damage and flooding that has affected homes all across the community. SERVPRO is dedicated to restoring homes when feasible and working closely with homeowners and insurance adjusters to return homes to their preloss conditions. Many insurers have us at the top of their lists as preferred vendors.

SERVPRO's Dedication to Education

SERVPRO provides a wide variety of options for continual education on top of mandatory training and certification programs for staff, technicians, and franchise owners. E-learning modules are designed to be self-paced and comprehensive so that teams can expand their disaster mitigation knowledge more effectively. On top of that, real estate and insurance professionals can benefit from SERVPRO's credit and non-credit courses and seminars on disaster mitigation. By offering CE Continuing Education courses, we take pride in improving the experiences of our local communities.

How SERVPRO Removes Water Damage

If an exterior wall in your home suffered water damage, technicians could get straight to work on evaluating the extent of the damage with moisture assessment and measurement tools like infrared cameras and hygrometers. Once a plan of action is established, these experts can drill holes or make small cutouts to facilitate ventilation. Depending on the placement of the pipe leak, holes may need to be drilled in the ceiling, or ventilation may need to be implemented in the flooring to address saturated subfloors. 

Materials like water affected insulation can be removed with specialized vacuums and dried separately from the structure. Fiberglass can often be restored with careful drying and cleanup, but organic insulation solutions like cellulose and cotton may require disposal due to mold or other contaminants. The economic feasibility of restoring or replacing is of prime consideration.

SERVPRO of New Orleans Westbank wants to keep your home looking, "Like it never even happened." When a spill or a disaster strikes your home, call (504) 348-7526 today.

See more about New Orleans.

Hey, New Orleans Homeowner! Need Help with Flood Damage Cleanup and Restoration? SERVPRO Is Ready to Help!

12/11/2019 (Permalink)

SERVPRO green van parked at job-sit New Orleans Businesses and Homes Benefit from SERVPRO's Fast Response Time and Advanced Equipment to Mitigate Flood Damage

SERVPRO Removes Flood Damage in New Orleans Fast

While there are many precautions in place to protect against flooding in Louisiana, homeowners still have to observe precautions and stay prepared in case of levee breaks and other disasters that can exacerbate floods. Something as simple as clogged gutters can redirect water under your foundation, which can cause damage that requires thousands of dollars to repair.

If clogged gutters or other structural issues lead to circumstances that cause flood damage in your New Orleans home, SERVPRO technicians are available day and night to address the disaster. This IICRC-certified firm is dedicated to providing homeowners with service that puts restoration and safety first to restore your home to a preloss condition whenever possible. SERVPRO technicians and franchise owners alike receive extensive education and certification to ensure that your disaster cleanup is done to code and per the needs of property owners and insurance adjusters.

Service Dedicated to Saving Homes
Your local SERVPRO is happy to be working with first responders in Louisiana and sponsors the annual First Responder Bowl to show gratitude for their services throughout the year. This firm is also a member of the Blue Goose Association, which serves New Orleans by providing aid to parts of the community through volunteer work and monetary contribution. This SERVPRO franchise also operates an emergency rapid response unit for victims of extreme weather events. This group includes project managers and crew chiefs who have 30 years of accumulated experience.

How SERVPRO Can Help
There are several steps technicians follow every time flooding occurs to ensure that they meet the standards expected of them and that all cleanup follows national and local codes. These steps include:

Technicians use a variety of moisture measurement materials, including Thermo hygrometers, infrared cameras, and penetrating and non-penetrating moisture sensors to evaluate the extent of damage and formulate a plan of action.

 SERVPRO can utilize both back-mounted extractors, and large truck-mounted and trash pumps to remove large quantities of water quickly and prepare flood-affected homes for thorough cleaning and drying.

This team uses EPA-registered, OSHA-approved antimicrobial cleaners to exterminate bacteria, mold, and other risks that can come from debris accumulation during floods.

Technicians can set up centrifugal air movers and industrial-grade dehumidifiers to pull moisture off of surfaces and eliminate it from a residence. This is often done in conjunction with controlled demolitions to remove soaked contents and building materials from the affected structure.

SERVPRO works hard to clean up your residence and make repairs with the consent of property owners and insurance adjusters, cooperating with licensed subcontractors as necessary to restore homes.

SERVPRO of The New Orleans Westbank can ensure that your home looks, "Like it never even happened." You can call (504) 348-7526 for cleanup at any time of the day or night.

Our Specialists Explain Our Method For Restoring Your Hardwood Floors In New Orleans

4/16/2019 (Permalink)

If you ever suffer from wet hardwood floors after a water leak, call SERVPRO at (504) 348-7526 24 hours a day and seven days a week.

Water Removal Technicians In New Orleans Explain Hardwood Floor Restoration Methods

If moisture ever gets into your New Orleans home, it usually will head directly to your floor. During most water removal projects, the floor is a major area where restoration work gets completed. Once moisture starts to spread, it can soak deep into materials that are porous and ones that are not as permeable such as hardwood floors. Wooden floors are made to repel moisture, but if the situation is severe, the flooring materials can get saturated. Any time you notice that your floor gets wet, it is a good idea to call in a professional water removal company such as SERVPRO.

Problems like saturated hardwood floors require professional attention to be saved. If water removal inside your New Orleans residence is not conducted right away, several issues can occur over time. Our SERVPRO technicians provide fast, 24/7 service to any building in our region. Our technicians are located nearby allowing us to arrive at your house quickly after you notify us.

Our highly trained team at SERVPRO is IICRC certified and experienced in restoring moisture-related damage in many different scenarios. Our technicians are trained to utilize specialized equipment to mitigate structural issues. Our experience allows us to choose the best techniques and methods during your specific restoration project.

We also utilize a wide array of advanced technology to help us get the job done in a sufficient period. For example, when working with wet hardwood floors, we take extra measures to remove moisture from the flooring materials quickly. In minor situations, we can dry out wooden floors by setting up air movers and dehumidifiers in the affected area. If the water has soaked deeply into the floor, then we can utilize hardwood floor drying mats to push air deep into the wooden flooring.

Drying out wood floors promptly can prevent them from cupping or buckling. If you ever suffer from wet hardwood floors after a water leak, call SERVPRO of The New Orleans Westbank at (504) 348-7526 24 hours a day and seven days a week.

Click here for more about New Orleans.

The Solution To Your Water Damage Issue In Your New Orleans Home Is Our Crew At SERVPRO!

3/26/2019 (Permalink)

Water damage is a New Orleans homeowner's worst nightmare.

Speed And Quality Are Why SERVPRO Is The Solution To Water Damage Mitigation In New Orleans

New Orleans water losses must be addressed immediately, preventing homeowners from taking a leisurely approach to choosing a contractor. Within 24 to 48 hours, unmitigated moisture can encourage significant mold colony growth. The porous, cellulose-based building materials common in modern construction absorb water readily and deteriorate fast, why our rapid response is critical to delivering success under challenging circumstances.

Water damage is a New Orleans homeowner's worst nightmare. Our humid climate, season storms, and presence of fresh or seawater from all sides increase the risk of accelerated damage from any water loss. Impressively fast response times, highly-qualified technicians, and the most up to date equipment is why we get the call when water intrudes.

From the moment we arrive you see why SERVPRO is a water mitigation industry leader. Our crew lead assesses the scenario with an experienced and practical eye, swiftly devising a plan that our crew implements fast. There is no wait for necessary equipment as our service vehicles are stocked with the pumps and wanted water extractors needed. IICRC-trained technicians use technologically advanced thermal scanners and moisture meters to locate hidden water and establish baseline levels for the drying efforts to come.

Once we extract all standing water, our crew creates a perimeter of air movers, heaters, and dehumidifiers to pull absorbed moisture out of porous building materials. Wetness moves to the dry, warmer air and is then absorbed or condensed for permanent removal via our desiccant or evaporative dehumidifiers. As the process continues our highly-qualified technicians adjust the positioning of the equipment for efficiency. The dedication our employees brings to each job is why SERVPRO projects start up fast, run smoothly, and cross the finish line successfully.

As the moisture levels normalize we check for any signs of mold growth and use EPA registered antimicrobials to sanitize the affected area to inhibit any future infestation. Clean, dry, and sanitized is our goal to welcome you back “Like it never even happened.” After our employees wrap up the job, you understand why SERVPRO is the go-to restoration company for your community.

Customer satisfaction with response times and results is why SERVPRO of The New Orleans Westbank should be on your speed dial. Call our crew at (504) 348-7526.

Click here for more about New Orleans.

SERVPRO Provides to New Orleans Property Owners Biohazardous Cleanups and Restorations

3/24/2019 (Permalink)

Sewer Backup in New Orleans? Call SERVPRO for a Safe Cleanup and Restoration

How To Handle Cleaning Up After a Sewer Backup in New Orleans

Water damage is challenging enough when you are dealing with a burst or broken pipe, but it gets even more challenging when you are grappling with a sewer backup. Black Water requires special methods for a safe and secure cleanup.

Cleaning up after a flooded toilet or another major sewer malfunction in New Orleans, LA means not only drying the area and cleaning the affected home furnishings and belongings but also disinfecting all the affected areas. That’s why it is essential to work with a professional sewer cleanup service like SERVPRO that has the tools to handle the job.

Discovering the Problem

1. Turn off the water to the toilet or other appliance affected by the sewage backup.
2. Contact the cleanup service and your insurance carrier.
3. Keep pets and kids clear of the affected areas.
4. Contact repair services to fix the cause of the backup.

Any cleanup that requires thorough disinfection as part of its process presents a strong risk to well-being from unprotected exposure. We advise that you make sure to minimize any human exposure to the affected areas of your home until after you have gotten professional help with sewer cleanup following the accident. Our SERVPRO crew dons PPE personal protective equipment before we begin the treatment.

Using Sewer Backup Cleaning Specialists

Water damage and restoration companies carry certifications that tell you what kinds of emergencies they are certified to handle. When you are dealing with a flooded toilet or a sewer that has backed up, you need to find a company whose employees are certified to deal with sewage and other biohazards. That way, you know they can apply the proper disinfectant cleaning protocols during your cleanup.

Repairing Your Plumbing

You may need to line up a plumbing service in addition to your cleaning service, but not always. If you do need a plumber, make sure you let the cleaning crew finish, so any contaminated areas are disinfected. When sewer cleanup goes first, the repair can be completed more quickly and efficiently.

Consider SERVPRO of The New Orleans Westbank as a local company that can make you feel "Like it never even happened." (504) 348-7526

Come and visit our great city, click here.

Leave New Orleans Fire and Smoke Cleanup and Restoration to SERVPRO

3/24/2019 (Permalink)

Call SERVPRO for Your New Orleans House Fire, We Can Help

How to Restore Your Home After Fire Damage in New Orleans

Facing fire damage can be an incredibly intense experience. The chances are that you have a lot of emotions surrounding the fire in your home or fire in your business. You might feel angry, frustrated, or even scared. These emotions are a natural part of recovering from a fire in your business or your home.

Many adults experience smoke damage, soot damage, and commercial fire damage to their New Orleans properties, but aren't quite sure what to do after the fire is over. After all, how can you know what to do in a situation like this? Most people do not typically discuss your options for fire damage restoration, but there are a few things you can do to restore your home after it's been damaged by a fire. Before you board up your property, we suggest you call SERVPRO, this is what you need to know.

First off, understand that fire damage restoration can take time. When you're working on fire cleanup, it's important that you have patience. Fire damage restoration isn't going to happen overnight. It shouldn't. When you have a fire in your home or a fire in your business, you need to make sure you have proper fire damage restoration performed by a restoration company who understands exactly what it takes to repair a damaged building that has experienced fire damage, soot damage, or smoke damage. Before you board up your house or board up your building, make sure you take a deep breath and calmly assess the situation. Do you really want to board up your property? Alternatively, do you want to contact a restoration company who can help restore your property to its former glory? A little bit of patience can go a long way. Start thinking about SERVPRO.

It's also important that you understand the impact fire damage can have on your property. After you experience a fire in your home or a fire in your business, you can likely see visible soot damage or smoke damage. This can appear as yellow stains on your walls. You may even notice a strong smoke smell as a result of the smoke damage to your property. The right fire cleanup will be able to help you restore your home to its former appearance, but you need to seek help from a restoration company as quickly as possible. A smoke smell and commercial fire damage aren't things you want to deal with on your own. Fire damage can impact the way your home looks visually, but it can also impact the structure of your home. This is another reason you need help with fire cleanup after commercial fire damage.

Finally, understand that the right restoration company can help you save the foundation and structure of your home or building. Commercial fire damage that includes soot damage or a smoke odor can be an incredibly overwhelming experience. Even after the fire has been put out, even experiencing the smoke smell can bring back memories of the fire. SERVPRO provides advanced equipment for the elimination of malodors. Some individuals can suffer from Phantosmia, the apparent lingering odors when none exist.

The right company will be able to assess the damage and help you create a plan for moving forward with everything you're dealing with. All you have to do is pick up the phone and reach out to SERVPRO of The New Orleans Westbank. (504) 348-7526

Local information for residents about our city, here

Flooding, New Orleans Commercial Building Content Cleaning, and Help from SERVPRO

3/24/2019 (Permalink)

Don't Duck getting Your New Orleans Office Cleaned and Dried--Save Your Equipment and Records by Calling SERVPRO

Stormwater Removal and Restoring Businesses in New Orleans

Once the flood waters that invaded your commercial building have been extracted, it’s time to see which of your belongings and building contents can be salvaged and which will have to be thrown away and replaced.

With items that require discarding during content cleaning, insurance companies in New Orleans, LA might be able to help with damage caused by Black Water. SERVPRO can also help with the claims paperwork to lessen your burden during this stressful time.


All food in metal cans or retort pouches can most likely be safe to consume if they’re undamaged. Before opening them, be sure to wash, rinse and disinfect items. Regarding utensils, anything made of wood that was exposed to flood water will need to be thrown out. Anything metal can be washed off and sanitized. We provide specific disinfectants to kill pathogens and microbes.

Furnishings and Carpets

Since carpets are porous, it’s best you go ahead and throw them out if they’re flooded since they can easily attract mold and mildew. Anything else you have in your building that’s porous should probably be thrown out. Carpets and rugs that are a little damp might be salvageable, but you’ll want to have them professionally cleaned. Upholstered furniture soaked through with flood water should be thrown out during content cleaning. SERVPRO recommends that all porous materials like sheetrock be partially demolished and removed. We always remove carpets exposed to Black Water; this also speeds up the drying process.


Some electronics that might need to be restored include:

DVD players
Television sets
That being said, it’s essential you act as quickly as possible when it comes to restoring electronics. You’ll also want to refrain from using your electronics until they can be looked over by a professional technician.

Work With Your Insurance Agent

No matter, if you’re dealing with porous or nonporous items, electronics or furniture, all contents, should be noted and reported to your insurance company. Items you had to throw out might be covered, and there are likely other ways your insurance carrier can help get you back in business. Your insurance adjuster and your SERVPRO supervisor can work out equitable details.

Time is of the essence when it comes to content cleaning after a flood. Work with the experts from SERVPRO of The New Orleans Westbank to mitigate black water damage and reduce financial fallout. We can help 24/7 by calling (504) 348-7526.

Here is the City of New Orleans Website

Why SERVPRO is the Trusted Choice to Remediate Your Water Damaged New Orleans Property

12/7/2018 (Permalink)

Because of its location and environment, New Orleans home owners often experience the effects of water damage.

Experience to Handle Widespread Water Damage in New Orleans Homes

From appliance failure to plumbing supply line breaks, loss incidents and the harmful effects of water on your New Orleans property requires experience and dedication to overcome. Even with smaller-scale incidents, entirely removing the moisture is a challenge that many homeowners do not get prepared to face. Instead, they rely on the expertise and advanced equipment available to our franchise to help make the situation “Like it never even happened.”

Our technicians can understand how water damage can affect your New Orleans property, communicate with you to determine what matters most to you, and prioritize our efforts to protect these items and areas. We have effective mitigation strategies to preserve the contents of your property and limit the amount of degradation that construction elements like carpeting and flooring materials, drywall, furniture, and other areas experience when they become saturated.

There is a finite timeline that exists to salvage affected construction materials that have become saturated by the source of the water loss incident in your home. This timeline is what makes our emergency response to your situation so critical, as we can have our experienced technicians in route to your address a short time after you call, no matter what time of the day the disaster occurs.

With the advanced equipment available to our SERVPRO professionals, we can work to remove the excess moisture and dampness affecting your property fast. Our air movers force highly-heated air through saturated materials to vaporize the dampness and force that moisture into the environment. Our dehumidification equipment collects this moisture in a tray to get emptied or sends it directly out of the property via a discharge hose.

Water damage affects many homeowners throughout their home’s lifespan, but knowing how to resolve these situations effectively can prevent costly reconstruction and even prevent mold growth and other harmful scenarios. Our SERVPRO of The New Orleans Westbank water restoration specialists are available 24/7 to provide the full measure of our extensive training and experience to restore your home fast. Give us a call today at (504) 348-7526.

The first NFL game was played in the Superdome in 1975.  Read more about the Mercedes-Benz Superdome here.